Inside Sales/ Customer Service

Oak Park, MI

We have a rare opening for a B2B Customer Service / Inside Sales specialist . Experience with Media and Advertising is a plus    .This is a fast paced  position at our well established firm that will reward enthusiasm , intelligence ,organization, and creativity. The essence of the position is to help our existing clients gain new customers and save cash by trading their products and services with other  clients. We do this by asking questions, building relationships and providing solutions. We are looking for a person who has  desire and experience  . Do you have an enthusiastic personality, self confidence, and pride yourself on your problem solving skills?  Are you looking for a career that challenges your current skill set and teaches you new ones? If so, this may be just the career for you. Trade First ,is a industry leader since 1978 

Some of the duties for this position are:

·       Communicating and Building Relationships with current business members thru phone , email and in person

·       Handling incoming customer requests

·       Acting as a purchasing agent to assist member businesses 

·       Prioritizing multiple duties and responsibilities

·       Making proactive outgoing calls to current business clients

·       Maintaining accurate and detailed customer records

·       Promoting and marketing clients

There is a generous base pay and benefits program for this full time position, but there is also a commission plan that will generously reward performers. Our compensation package includes Vacation and PTO, health insurance package , This is a Monday-Friday regular business hours position. Please include a salary history and cover letter along with your resume, word document attachments are preferred. We has been in the business of helping local businesses grow since 1978.

Base Salary ranges from $ 45,000 ++ with substantial bonuses and commissions paid above base. 

Job Requirements

·       Experience with B2B customer service , 

·       Proficient in MS Office ,  Word, MS Outlook, Social Media  and MS Excel

·       Excellent communication skills (written and verbal)

·       Problem Solving and Organizational skills

·       At least 2 year of Inside Sales, Customer Service, call center experience

·       at least 2 years of College or University education preferred

·       Excellent attitude and a desire to succeed and help businesses grow 

 *      Communication is with business owners during normal business hours

Start immediately , Submit resume and cover letter